VIP New Year Gift Box FAQ

We have specially crafted an OKX VIP New Year Gift Box, a box set that may include a selection of exclusive items, such as an OKX-exclusive backpack, a T-shirt, a rain jacket, or limited-edition McLaren model car.

How can I get the OKX VIP New Year Gift Box?

• A snapshot will be taken on January 1, 2026, at 21:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a VIP New Year Gift Box.

• VIPs may submit their delivery address from 1 January 2026 at 21:00 (UTC+8) to 9 January 2026 at 24:00 (UTC+8).

Notes:

• Only verified VIP users are eligible. Trial VIP accounts aren't eligible to participate.

• Submit your shipping information on time: Please provide the accurate delivery address before the deadline specified above. If you don't fill in the address information before the deadline or fill in an incorrect address, your reward will be forfeited and re-shipment will not be available.

• Estimated delivery time: The gift box will be distributed after the promotional period ends. Delivery times may vary depending on merchandise production schedules and logistics conditions.

FAQ

How do I choose the size of my merch t-shirt?

You may refer to the table below as a guide to selecting your t-shirt size:

How do I claim my merch gift?

You may submit your shipping information via the designated event page under My Rewards > Merch. Please follow the instructions provided for each campaign to ensure timely shipment.

How do I track the delivery of this merch?

Logistics updates can be viewed under My Rewards > Merch. Please check this page for updates on your shipment status.

Terms and Conditions

• This VIP giveaway promotion ("Promotion") is being offered by Aux Cayes FinTech Co. Ltd. ("OKX").

• The Promotion starts on 1 January 2026 at 21:00 (UTC+8) and ends on 9 January 2026 at 24:00 (UTC+8)(the "Promotional Period").

• By default, users who enter the Promotion page and participate in this Promotion are deemed to have read and understand the terms and conditions of this Promotion.

• The Promotion is only available to existing OKX VIP users (as of 1 January 2026 at 21:00 (UTC+8)) who meet the requirements set out in these terms and conditions ("Eligible Users").

• Eligible Users must (1) pass or have passed OKX's advanced identity verification, (2) reach or maintain OKX VIP status by 1 January 2026, (3) join the Promotion by providing all of the required information (such as delivery address) on the Promotion's landing page.

• The Reward will consist of an OKX swag item.

• Limit one (1) Reward per Eligible User. Sub-accounts will not be eligible to participate or receive any Rewards.

• Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the Reward, are the sole responsibility of the individual Reward recipient.

• Rewards will be distributed after the Promotional Period ends.

• For the avoidance of doubt, users from the following countries or regions (subject to verification information) may not be eligible to participate in this campaign: please refer to clause 2.2 of OKX's Terms of Service.

• This promotion is not (i) investment advice or an investment recommendation; (ii) an offer or solicitation, buy or sell crypto/digital assets; or (iii) financial, accounting, legal or tax advice. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances. Crypto/digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, and can lose value. Historical returns are not indicative of future returns and past performance is not indicative of future results. OKX is not responsible for any potential losses. Not all products offered in all regions and this activity may be limited or not offered in some markets. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.

• By participating in the Promotion, you consent to the processing and sharing of your name and postal address with OKX solely for the purpose of arranging and delivering of the Reward. You understand that your personal data will be used only for this purpose, will not be used for marketing, and will not be shared with any other third parties. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal by contacting privacyoffice@okx.com. For more information on how your personal data is processed, please refer to the Privacy Notice.

• OKX reserves the right to interpret the terms and conditions of this promotion as it sees fit. It reserves the right to modify these terms and conditions at any time, exclude any participants from this Promotion, and/or cancel this Promotion without notice.

• For more details, please refer to the OKX Terms of Service and Risk & Compliance Disclosure.

• OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, go to www.okx.com © 2025 OKX. All rights reserved.