What should I do if my TRON wallet permissions have been transferred?
On the TRON network, unauthorized wallet permission changes are one of the most common wallet-related scam categories, including the following:
1. Wallet address permissions are transferred
Scammers often lure users with low-priced offers (such as fuel cards, gift cards, or recharge services) and direct them to malicious links. These links may trigger smart contract authorization or permission modification requests that attempt to change the management rights of your wallet address.
If you confirm the transaction and sign it without fully understanding the risks, your wallet’s administrator permissions may be transferred to the scammer’s address. Once this happens, you lose control of the wallet, and your assets may be stolen at any time.
2. Seed phrase or private key sharing scams
Scammers may publicly share a wallet seed phrase or private key on social platforms, claiming they are “giving away assets” before leaving crypto.
In reality, these wallets are often configured with multi-signature (multi-sig) permissions. Importing the seed phrase alone doesn’t grant full control. When users attempt to withdraw assets and transfer transaction fees, automated programs may immediately siphon off the fees, preventing withdrawals and causing asset loss.
How do I check whether my TRON wallet is multi-sig?
Enter the wallet address in the search bar
Check the status of that address.
If the page shows “Owner permissions of the current account are authorized to 2 accounts”, the wallet is configured with multi-signature control.
In this case, we recommend contacting the official TRON blockchain team as soon as possible for assistance.
What happens after my TRON wallet permissions are transferred?
Once wallet permissions are transferred, you lose administrator control over the address. As a result:
You may be unable to initiate transfers.
You may see error messages such as:
“The current TRON account lacks administrator permissions and cannot complete this transaction.”
What should I do if my TRON wallet permissions have been transferred?
Wallet permission transfers aren’t performed through OKX Wallet, as OKX Wallet doesn’t support permission modification on TRON addresses. If this occurs, we recommend that you contact the official TRON blockchain support team immediately through relevant channels.
How do I contact TRON customer support?
You can try contacting the TRON blockchain team via https://tronscan.org/#/, and select Contact Us to submit your inquiry.
Note: this link directs you to a third-party platform. Please assess the risks before proceeding.
How do I check whether a TRON address has been registered?
If you’re unable to transfer assets and the issue isn’t caused by permission transfer, the address may not be registered yet.
To check:
Visit https://tronscan.org/#/
Paste your wallet address into the search bar
Check the address status
If the page shows “The current address is inactive”, the address hasn’t been registered. In this case, try transferring a small amount of TRX to the address to complete registration, then attempt the transfer again. The exact amount of TRX required for registration can’t be estimated in advance.
For more security guidance, refer here.
Important note
After resolving a wallet permission issue, we don’t recommend continuing to use the affected wallet. For safety:
Create a new wallet.
Properly back up and store your seed phrase and private key.
If you abandon a wallet without transferring all assets or backing up the private key, any remaining assets can’t be recovered.