FAQ
Account management and security
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Oct 24, 20253
 - How do I add my emergency contact?Published on Jul 24, 2025Updated on Oct 15, 2025144
 - How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Sep 8, 2025150
 - How do I register an account on OKX?Published on May 23, 2024Updated on Nov 3, 202523,970
 - How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202514,871
 - How do I create passkeys? (app)Published on Aug 16, 2023Updated on Sep 8, 202510,801
 - How do I create passkeys? (web)Published on Aug 16, 2023Updated on Sep 8, 20254,014
 - How do I update my login password?Published on Aug 22, 2023Updated on Oct 15, 202527
 - How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Oct 15, 20259
 - How do I change my authenticator app?Published on Sep 11, 2023Updated on Sep 18, 20253,847
 - What is sub-account?Published on Aug 22, 2023Updated on Sep 8, 20251,730
 - How do I change my email?Published on Sep 6, 2023Updated on Sep 8, 20253,755
 - Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20253,554
 - How do I change my phone number?Published on Sep 7, 2023Updated on Nov 3, 202513,330
 - How do I create passkeys? (web)Published on Jan 19, 2025Updated on Oct 15, 20252