How do I make a crypto withdrawal? (app)

Published on 31 Aug 2024Updated on 29 Apr 20263 min read60

This information may not apply to all customers

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There are 2 withdrawal methods on OKX:

On-chain withdrawal: Transfer crypto via network to a wallet or an exchange.
Internal transfer: Transfer crypto instantly with zero fees to OKX users.

Getting Started

Open your OKX app, go to Menu, and select Withdraw.

OKX app home page and profile page with Withdraw option

On-chain withdrawal

Select preferred crypto or cash you want to withdraw
Select your preferred on-chain destination and Network
OKX withdrawal Select destination screen with on-chain destination options
Follow the on-screen instructions to complete the withdrawal details below and select Submit
- Fill in address
  Note:
  - You can enable allowlist mode to protect your assets
  - You can turn on the toggle at the bottom of the page to use internal withdrawal without fee
- Insert Withdrawal amount
  Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level.
- Network fee
  Note: the network fee can vary between networks and is determined by blockchain.
Complete the 2FA verification and select Confirm, your withdrawal order will be submitted

Note: some cryptos (for example, XRP) may require tags to complete the withdrawal, usually a sequence of numbers. It's necessary to fill in both the withdrawal address and the tag, otherwise, the withdrawal will be lost.

Internal transfer

Select preferred crypto or cash you want to withdraw
Select OKX users, then select your preferred Network
OKX withdrawal Select destination screen with OKX users option
Follow the on-screen instructions to complete the withdrawal details and select Submit
- Select recipient and insert the recipient info (Phone number / Email / Sub-account / UID)
  Note: the withdrawal recipient needs to be a verified user, learn more on how you can be verified here.
- Insert Withdrawal amount
  Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level.
Complete the 2FA verification and select Confirm, your withdrawal order will be submitted

Note: if you change your mind, you can cancel the request within 1 minute and no fees will be charged.